What is customer development in ABF?
As part of our Customer Development scheme, your focus will be on leveraging relationships with customers to ensure that our products are available in the places consumers want to buy them.
We understand our customers needs and use market (or as we term it 'Category') information to make sure we deliver against them. Our customers range from Supermarkets, Online and various other retail outlets, whereas our consumers are everyday people like me and you! We tap into our commercial lens to maximise opportunities to launch new products, refine our existing range and negotiate areas of growth.
And in true spirit of debunking myths, we can ensure that there will be no cold calling, telesales, or one-off conversations with disinterested people.
What will you be doing?
Your experience on scheme will be exactly what you make it! We can ensure that you will be given the chance to gain a breadth of experience in two varied roles whilst maximising your commercial exposure. There is so much to get your hands stuck into! You are the middle man/woman between the buyer and your business, so relationship building is key.
In both your placements you should expect to:
Where will I be working?
There are 8 businesses which support 7 schemes. These are based all over the UK (some have internationally based sites). You would start your scheme at a UK based site; then potentially get the opportunity to move to another site or business. This move will be driven by where there is a great business opportunity for you to continue to grow and develop.
What support can I expect?
Whilst the ABF Customer Development Programme gives you real responsibility from day one and encourages you to be independent, you will be supported throughout. As a graduate you will have:
You will also receive regular programme-specific and general development training sessions throughout the 2 years, which will help you with skills such as delivering presentations, managing time effectively and project management.
What's the application process?
The process is a few stages long and nothing to be worried about!
All of these stages are designed to get to know you and to understand your passion and strengths that would make you a great fit! So be yourself, and talk about specific examples that help demonstrate why you’re fab!
No two ABF graduate schemes are the same, I think that is something that is so unique and rewarding about being a graduate at ABF. My journey has taken me from procurement, to manufacturing and I even spent 9 months working on our Brexit contingency planning! I've learned a massive amount during my time in ABF and have developed both personally and professionally.
I had completed some great summer internships during my summers and spent three fantastic years studying Philosophy at the University of York, and I was ready for a new challenge in the world of work. I knew I wanted to join the FMCG industry- an exciting and fast-paced industry.
After completing my degree in Chemical Engineering, I joined the ABF Grocery Engineering graduate scheme in 2015. The 3 main reasons behind me applying to ABF were: the variety of businesses and roles, the commitment to grads post-scheme and most importantly my love of food!
We offer 7 different graduate schemes, each offering fantastic opportunity and development. Click below to find out more about what we have to offer in ABF Grocery!